Working Well With Law Firms

Essentials for initial discussion

• Names of individual lawyers selected to advise
• Absence of conflicts - against checklist you provide
  
• Methods of communication - thesis, practical recommendations, e-mail summary
  
• Staffing - partner, associate, trainee / paralegal
  
• Transparency of costs - time, achievement
  
• Progress reports - frequency, audience
  
• Billing requirements and frequency
  
  
  Nurturing the relationship
  
  
• Introducing them to key business colleagues
  
• Fostering their familiarity with the business
  
• Being clear about expectations
  
• Seeking feedback on your behaviour as a client
  
• Offering feedback on their performance
  
• Improving communication

It's all about VISIBILITY AND DIALOGUE